Last updated: June 2026
WELK Meters (“we”, “us”) operates this website to present our industrial measurement instruments and to receive sales inquiries from business customers. This policy explains what personal data we collect, why we collect it, and the choices you have.
Information We Collect
- Inquiry data — when you submit a quote request, contact form or catalog request, we collect the name, company, email address, phone number and message content you provide.
- Communication data — if you contact us by email or WhatsApp, we receive the contact details and content of your message.
- Technical data — our hosting infrastructure records standard server logs (IP address, browser type, pages visited) for security and troubleshooting.
How We Use Your Information
- To answer your inquiry, prepare quotations and provide technical recommendations.
- To send you the documents you request, such as product catalogs and datasheets.
- To fulfil orders, arrange shipping and provide after-sales support.
- To keep our website secure and improve its content.
We do not sell your personal data, and we do not send marketing emails without your consent.
Cookies
This site uses only the cookies necessary for its operation (for example, to remember your language selection). We do not use advertising cookies. If third-party analytics are enabled in the future, this policy will be updated accordingly.
Data Sharing
Your data is shared only with service providers that are necessary to respond to you and deliver our products — for example email providers, logistics carriers and payment institutions — and only to the extent required. We may disclose data where required by law.
Data Retention
Inquiry and order records are retained for as long as needed to provide support and meet legal bookkeeping obligations, after which they are deleted.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time. To exercise these rights, contact us at [email protected].
Contact
Baoding Welkernel Automation Technology Co., Ltd.
Building 1, Future Stone Wanda Plaza, 1999 Qiyi East Road, Lianchi District, Baoding, Hebei, China
Email: [email protected] · WhatsApp: +86 181 3125 0569
Cookies and Similar Technologies
This website uses only the cookies necessary for it to function and to remember basic preferences:
- Language preference — our multilingual plugin stores your selected language (English, Portuguese or Spanish) so the site loads in the right language on your next visit.
- Form protection — anti-spam fields used by our inquiry forms to filter automated submissions; they contain no personal data.
- Session cookies — short-lived cookies set by WordPress for basic site operation; they expire when you close your browser.
We do not use advertising cookies and we do not sell or share browsing data with advertisers. You can block or delete cookies in your browser settings at any time; the site will keep working, though your language preference may not be remembered.
Third-Party Services
Some features of this site rely on external services, which may process limited technical data (such as your IP address) when you use them:
- Google Maps — the map on our contact page is embedded from Google. Loading it is subject to Google’s own privacy policy.
- WhatsApp — the WhatsApp button opens a chat in your own WhatsApp application; we only see the messages you choose to send us.
- Email delivery — inquiry form submissions are delivered to our sales mailbox by standard email infrastructure.
How Long We Keep Your Data
We keep inquiry and correspondence records for as long as needed to answer your request and support any resulting business relationship — typically up to 3 years after the last contact, unless a longer period is required for contracts, invoices or export documentation by applicable law. You can ask us to delete your inquiry data at any time.
International Data Transfers
WELK Meters is based in Baoding, Hebei Province, China. When you contact us from another country, the information you send (name, email, company, inquiry content) is received and processed in China. We treat it confidentially, use it only to answer your inquiry and handle your orders, and do not sell it to third parties.
Your Rights
Subject to the law that applies to you (for example the GDPR if you are in the EU/EEA, or the LGPD in Brazil), you can:
- Request a copy of the personal data we hold about you
- Ask us to correct inaccurate data or complete incomplete data
- Ask us to delete your data where there is no legal reason for us to keep it
- Object to or restrict our processing of your data
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, email [email protected] with the subject line “Privacy Request”. We respond within 30 days.
Children's Privacy
This is a business-to-business website aimed at professional buyers and engineers. We do not knowingly collect personal data from anyone under 16. If you believe a minor has submitted personal data through this site, contact us and we will delete it.
Changes to This Policy
We may update this policy from time to time, for example when site features change. The current version is always published on this page. Material changes will be indicated by an updated revision date. If you have any questions about this policy or how we handle your data, contact us at [email protected].